We only ship to confirmed addresses.We will send to another address as a gift only with email confirmation by the buyer. We do take pay pal.Your credit cards can be used though checkout. We will take postal money orders only.
We only ship plants US priority mail or express overnight mail Ship out days of the week are Mondays and Tuesdays
We have family all over the US and have shipped plants to them to test the plants for stress damage caused by shipping .We know what plants to ship and how to ship. All our plants are shipped all year round. There are times when we will hold over on shipping until we feel the weather is safe to ship. All our plants are shipped in a non dormant state.Most with leaves,or flower, buds.
We do not accept returns on plants.
We also do not insure plants though the shipper. So we ask you if you buy please do not leave your plants sitting in the box in the hot sun or cold air at time of delivery.Tell your postman to please put them in the shade if you are not home in the hot summer,or hold them in his truck if it is winter.
You will know when they're coming- you will get a tracking #. These are tropical plants and although we pack our plants well, if you neglect them we cannot be responsible for them.Your plants will need a rest and rebound time after shipping, just as we do after traveling .Your homework is to know how to care for them before they arrive, not after.We keep our plant prices low, we send simple details on care .We will ship you healthy plants.
If you do a unfair chargeback , or leave unfair feedback ,we will post your infomation to our chargeback buyer list the chargeback buyer list we subscribe to . http://www.ebuyersreviewed.com/
All issues should be worked out before doing a chargeback or leaving feedback .It is not right to take the items and get your money back. It is Fraud . It does not get taken lightly . We also do not take kindly to unfair feedback please contact us if you are not satisfied before leaving unfair feedback because you did not read the product description such as the feedback reported by a buyer who expected a potted plant instead of what the description said you would receive .all plants shipped bare root